Services

Services

ITCloudSEC proposes to create an automated and migration framework for most of our clients based on their business goals and objectives. ITOTS has created a three step process that includes 1. “Recommend a proven Cloud Service Provider (CSP) methodology that’s inline with the business objective, 2. “Secure and Monitor Cloud Services” and 3. “Provide Ongoing Support” using the “The Open Group Architectural Framework” (TOGAF) to create enterprise design methodologies and establish existing frameworks for our US customers. Our recommended approach leverages a CSP’s capabilities (MS Azure, GCP or AWS) ability configure and integrate cloud environments. ITCloudSEC provides services ranging from integration, automation and support.

Establish Cloud Environment

• Establish & Determine Cloud Service Provider (CSP) of Choice
• Option 1 – Perform Assessment and gather requirements
• Option 2 – Determine Preferred Cloud Service Provider
• Option 3 – Integrate CSP with existing customer environment
• Platform Set up & Installation Procedures
• Build Development, QA, Production and Pre-Prod DR environments
• Evaluate & Integrate Customer Backend Applications, Optimize
application data flows

Secure and Monitoring Services

• Create application matrix from current prioritized client platforms to cloud environment
• Invoke scripts and applications for migration & testing
• Develop of business processes (document)
• Test with Partners, vNet (virtual network) during setup
• Integrate system security procedures with customer internal teams and enterprise members
• Determine which applications to be moved to the cloud an decommission the applications onsite after scheduled cutover time-frame

Provide Ongoing Support

Platform Operational And Production Support
• Proactively monitor and manage of cloud instances (DBs & Apps)
• 24X7 Application Support and maintenance activities
• Establish an Incident management process and address trouble tickets
• Proactively monitor/address communication & application exceptions
• Closely interface with application development & operational teams
• Provide major upgrade and customization procedures as part of support
• Establish “Problem Resolution” process to address potential issues.
• Implement and leverage ITSM best practices

RAMP UP Process

• Assess and Determine business requirements (Discovery)

• Map DevOps requirements to Security & Operational activities

• Identify any gaps and perform risk assessment

• Evaluate business objectives to ensure alignment with IT direction

• Create Matrix of business solutions for “Cloud-ready” Apps deployment